1. Shipping Area
Shipping of sweaters is available within the United States only.
International shipping is not offered.
2. Shipping Country
All shipments of sweaters under this Shipping Policy are for destinations within the United States.
3. Shipping Carriers
Orders containing sweaters within the United States may be shipped through the following carriers:
USPS
United States Postal Service
UPS
United Parcel Service
FedEx
FedEx Corporation
4. Shipping Methods
The applicable shipping carrier and shipping service for sweater orders may depend on the order, destination, shipping requirements, package requirements, and available fulfillment arrangements.
5. Order Processing Time
Sweater orders are generally shipped within 1–3 business days after the order has been successfully processed and payment has been authorized.
6. Delivery Time
After shipment, delivery of sweaters generally takes 3–7 business days.
The 3–7 business day delivery timeframe is an estimated timeframe and is not a guarantee of a specific delivery date.
7. Shipping Address
Customers must provide a complete and accurate shipping address at checkout.
The shipping address provided by the customer will be used for delivery of the sweater order unless the order is corrected or changed before shipment.
8. Address Responsibility
Customers are responsible for ensuring that the shipping address for their sweater order is accurate, complete, and deliverable.
If an order is delayed, returned, lost, or otherwise affected because an incorrect or incomplete address was provided by the customer, additional shipping costs or other applicable costs may be the customer’s responsibility.
9. Shipping Costs
Applicable shipping charges for sweater orders will be presented during checkout before the customer completes the purchase.
The customer is responsible for shipping charges displayed and accepted at checkout unless otherwise expressly stated.
10. USPS
USPS is the United States Postal Service and provides mail and package delivery services within the United States.
USPS may be used to transport and deliver sweater orders within the United States.
11. UPS
UPS is United Parcel Service and provides package transportation and delivery services within the United States.
UPS may be used to transport and deliver sweater orders within the United States.
12. FedEx
FedEx is FedEx Corporation and provides package transportation and delivery services within the United States.
FedEx may be used to transport and deliver sweater orders within the United States.
13. Tracking
When tracking information is available, it may be provided to the customer through applicable sweater order or shipping communications.
Customers may use the applicable carrier’s tracking system to monitor shipment progress.
14. Delivery Delays
Delivery of sweaters may take longer than the estimated 3–7 business day timeframe due to carrier operations, severe weather, holidays, transportation interruptions, incorrect addresses, security procedures, or other circumstances outside reasonable control.
15. Carrier Responsibility
After a sweater order has been transferred to the applicable carrier, transportation and delivery are performed by that carrier.
Carrier-specific delivery procedures, tracking updates, delivery attempts, and transportation delays are subject to the carrier’s applicable operations and policies.
16. Undeliverable or Returned Shipments
If a sweater shipment is returned because the customer provided an incorrect or incomplete address, refused delivery, failed to accept delivery, or otherwise caused the shipment to be returned, additional shipping costs may be the customer’s responsibility.
17. Customer Shipping Responsibility
Customers are responsible for providing accurate delivery information and for reviewing the shipping information for their sweater order before completing a purchase.
18. Shipping Information
Shipping-related information and assistance are available through jorventhread.com.